With over 40 years of experience providing business communication solutions, more than 60 million users in 100 countries have entrusted Mitel with their communication needs. The industry’s broadest portfolio of business phone systems, collaboration and contact center solutions allows Mitel to support the communications needs of the smallest business to the largest enterprise—both in the cloud and on premise.

Mitel has one of the most comprehensive portfolios of IP solutions in the industry. Designed with ergonomics and office aesthetics in mind, and geared to address the many diverse communications needs of today’s workers, Mitel systems give users easy, intuitive access to feature-rich telephony and advanced desktop applications enabled by Mitel IP communications platforms.

Gartner® recognizes Mitel as a Leader in the 2015 Magic Quadrant for Unified Communications
Holding over 1,700 patents and applications, Mitel is the business communication expert, powering more than 2 billion connections every day, including over 33 million daily cloud connections. We help companies to connect, collaborate and take care of their customers anywhere, anytime, over any device.

Whether it is meeting the messaging needs of executives, keeping front-line personnel in touch anywhere and anytime, or deploying teleworking, collaboration, web conferencing, or other productivity enhancing communications technology, Mitel tailor the solution to match your need.

A strategic partnership with Incotel-ISQ in the province of Quebec

Not only a member of the very small club of dealers Mitel Platinum Partner, INCOTEL-ISQ is regular recipient of the coveted title “MITEL Highest Applications Sales Canada Award” which punishes the largest volume of sales in Canada of value-added application softwares, complementary to the phone system. This shows you, if necessary, Incotel-ISQ’s ability to install and maintain complete infrastructure of high technological level.

MiVoice Business Enterprise

MiVoice Business offers a business communication system that provides voice, messaging, mobility, conferencing, applications and many more features that will be proven to be an important addition to your business communication strategy.
This solution is built to support businesses from 5 to 65,000 users on a unique site or on multi-sites networks across the globe. With its many built-in features, this solution is easy to implement, operate and manage and will provide your business with the unified benefits of the messaging and mobility it offers, making calls and collaboration efficient and highly flexible.

Learn more on solutions offered by MiVoice


Mitel MiCollab is an integrated suite of applications that work seamlessly to provide all the tools users need to effectively communicate and collaborate with colleagues, customers, and partners. MiCollab makes it easy to manage all aspects of day-to-day interaction for workers in any role, no matter where they are or how they choose to be productive.

Our innovative solutions help customers keep up with leading technology trends, like bring-your-own-device (BYOD), cloud-enablement and multi-channel communication (chat, videoconferencing…). MiCollab and MiVoice also provide a cost-effective and enterprise-class voice solution for customers that have standardized on the Skype® for Business (Lync) framework for IM and presence.

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MiVoice Business Express

MiVoice Business Express combines MiVoice Business, MiCollab and Teleworker applications into one virtual machine for deployment on VMware vSphere ESXi hypervisor. This deployment option reduces the virtual resource footprint over having to deploy 3 separate virtual appliances. Furthermore, through the combination of the vSphere OVA deployment wizard and the MiVoice Business Express browser-based Initial Configuration Wizard, deployment and initial system configuration is greatly simplified to the point where a complete Unified Communication and Collaboration (Mitel UCC) solution can be deployed and ready for user provisioning in about 30 minutes.

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MiContact Center

The delivery of quality customer service is changing at a rapid pace with the accelerated adoption of cloud-based solutions, the incorporation of multimedia, and the impact of smartphones and tablets. To meet these demands, Mitel delivers MiContact Center, which captures the voice of the customer across multiple channels, measures agent and contact center effectiveness, all in support of delivering a personalized, quality customer experience.

Learn more on solutions offered by MiContact Center

MiVoice Office 250

MiVoice Office 250 (formerly Mitel 5000) enables small and medium sized businesses to blend their voice system into their data network, creating a cost-effective, efficient communications environment. MiVoice Office 250 is built on a scalable, hybrid digital / IP, software and hardware platform. It’s expandable to support up to 250 digital or IP phones users and multiple sites.

Through a complete suite of out-of-the-box business productivity applications, your business will benefit from reduced costs and enhanced staff productivity. MiVoice Office 250 delivers as standard applications including: Unified Voice Messaging with Automated Attendant, Meet-Me Conferencing, Automatic Call Distribution, Hot Desking, Twinning, Mobile Hand-Off, Teleworking and Reporting.

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MiVoice Controllers

3300 MXe3300 MXe
The MiVoice Business 3300 MXe Controller is available in two capacities: Standard (supports up to 350 IP devices) and Expanded (supports up to 1,400 IP devices) and is also available as a media-gateway to support up to 5,000 IP devices when combined with a virtual server.

3300 CX / 3300 CXi3300 CXThe MiVoice Business 3300 CX Controller offer everything needed to support a small office, up to 150 IP devices. The 3300 CXi also includes an embedded 16-port 802.3af PoE layer 2 switch, for embedded gateway functionality.

5000 HX5000 HX
The 5000 HX is a MiVoice Office platform. Through a complete suite of out-of-the-box business productivity applications, your business will benefit from reduced costs and enhanced staff productivity. It supports up to 250 digital or IP phones.